HOSTEL WASABI Osaka Bed with Library

 

Questions & Answers

Check-in, Check-out

Is Early Check-in available?

We offer an option called the ‘Breaking Plan’ if you would like to check-in earlier than 3PM and use our facility. You may or may not be able to use a bed depending on the availability of the rooms. For more information on the ‘Breaking Plan’,click here.

What shall I do if I can’t make it during check-in hours?

A late check-in fee of 500 yen per person will be charged.
Because the front closes at 24 o’clock, it may take time to check in if there is no contact in advance. If you can inform us of the expected arrival time by e-mail or telephone in advance, it will be very helpful.
Also, if you do not arrive by 2 o’clock, we will treat you as cancellation, and we will cancel all nights if we stay consecutive nights.

I want to check-out late.

We offer an option called the ‘Breaking Plan’ if you would like to check-out later than 10AM and use our facility. If there are no available rooms on the date of your check-out, the latest check-out time is 2PM.
For more information on the ‘Day-Use Plan’, click here.

Luggage

Can I leave my luggage in the hostel before check-in?

Yes, of course you can leave your luggage at the front desk before check-in.

Can I leave my luggage after I check-out?

Yes! it is free until 10pm on the date of your check-out. Pick-up any later than 10pm, you will be charged 300yen per bag.

Can I leave my luggage during the time I am not staying in Wasabi?

Yes, you can if you are coming back to stay again. There will be a fee of 300yen per day per bag.
If you do not have a plan to stay, we can also keep your luggage for you. Please check here

Is it possible to send a package beforehand and ask you to keep it?

Yes, we can receive and hold the package for you under the following conditions:
1) The items as well as the shipping must be prepaid. If the package is cash-on-delivery, we cannot receive the package for you.
2) Please have the package sent under your name (English alphabet) and if possible, your check-in date as well.

Facilities

Is there a place to smoke?

There is no smoking areas. Smoking is strictly prohibited within the accommodation.

Where should I put the sheets as I check-out?

There are designated smoking areas right outside Wasabi. Smoking is strictly prohibited within the accommodation.

Where should I put the sheets as I check-out?

Please leave them in the dormitory room as it is.

How can I store the valuables?

There are lockers in each dormitory. Please use the locker to keep your valuables.

Services

Can I go out after I check-in?

Yes you may but you cannot go in or out during 2:00~5:30 in the morning. The front door will be closed during that hour. Lights go out at 11PM, so please be considerate of other guests after 11PM.

Do you provide shampoo, etc?

Yes, we provide shampoo, body soap, and face cleansers in all bathrooms. In each powder room, there are various facial creams, hair irons, and hair dryers. Towels are available for rental for 200yen. For more information, click here.

Do you have plug adapters/converters? iPhone and Android cords?

Yes, both adapters and phone cords are available for rental for 1000yen deposit.

Is there a morning call service?

No, there is no morning call service. Use your alarm on your phone but please be considerate of other guests who are sleeping.

Can I borrow pajamas or some night wear?

A jersey for sleeping is available for rental at 300yen.

Reservations

I want to cancel my reservation.

Please cancel your reservation through the site you booked through [Expedia, Agoda, Booking.com, Hostelworld, etc].
If you reserved through our homepage, please let us know by either emailing us or calling us.

Misc

Can I stay for a long period?

Yes, of course, if there are rooms available. Please reserve as long as you would like to stay with us! The staff will not clean your room during your stay unless you ask us to.

I’m staying for a long period of time so can I have a discount?

Unfortunately, no, there are no discounts.

Is it possible to use the expressway bus?

We are happy to recommend our expressway bus “VIP liner”. Reservations are available at the front desk.
For more details please ask the staff at the reception desk or check out the VIP liner homepage.

Bus stamp cards are given at WASABI’s front desk. For every one night you stay, you get one stamp. Collect 5 stamps for a FREE one-way bus ticket!※Eligible only for departures on Tuesdays and Wednesdays. Between Kantou⇔Kansai, Kantou⇔Nagoya.
Depending on the availability of the seats, you may or may not be able to use the bus on your desired departure date.
You do not have a choice on which type of bus you would like to use.

 

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