Low-priced hostel without meal service,
dormitory house/guesthouse

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Questions & Answers

Check-in, Check-out

Is Early Check-in available?

We offer an option called the ‘Breaking Plan’ if you would like to check-in earlier than 3PM and use our facility. You may or may not be able to use a bed depending on the availability of the rooms. For more information on the ‘Breaking Plan’, click here.

We will arrive late to check-in. Is it OK?

Check-in is from 3PM to 12 midnight; the front doors are open for 24 hours. If you believe you will arrive later than 12 midnight, please call us at 052-451-8380 or e-mail us at nagoya@guesthousejp.com to let us know the time you will be arriving. If you do not contact us by 12 midnight, your reservation will automatically be cancelled.

I want to check-out late.

We offer an option called the ‘Breaking Plan’ if you would like to check-out later than 10AM and use our facility. If there are no available rooms on the date of your check-out, the latest check-out time is 2PM.
For more information on the ‘Day-Use Plan’, click here.

Luggage

Can I leave my luggage in the hostel before check-in?

Yes, of course you can leave your luggage at the front desk before check-in and explore Nagoya!

Can I leave my luggage after I check-out?

Yes, you may but only until 10PM on the date of your check-out. It will cost 300yen for each bag if you come to pick up your luggage after 10PM.
If you would like to pick up your luggage the day after or even later, there will be a fee of 300yen per day per bag.
If you do not have a plan to stay, we can also keep your luggage for you. Please check here

Can I leave my luggage during the time I am not staying in Wasabi?

Yes, you can if you are coming back to stay again. There will be a fee of 300yen per day per bag.
If you do not have a plan to stay, we can also keep your luggage for you. Please check here

Is it possible to send a package beforehand and ask you to hold it for me until I check-in?

Yes, we can receive and hold the package for you under the following conditions:
1) The items as well as the shipping must be prepaid. If the package is cash-on-delivery, we cannot receive the package for you.
2) Please have the package sent under your name (English alphabet) and if possible, your check-in date as well.

Facilities

Can I use just the shower?

Yes, you can use the shower room during the day if you have already checked-in or if you are using the ’Breaking Plan’ or ‘Day-Use Plan’.

Is there a place to smoke?

There are designated smoking areas right outside Wasabi. Smoking is strictly prohibited within the accommodation.

Where should I put the sheets as I check-out?

Please leave them in the dormitory room as it is.

Can I do laundry?

The coin laundry is open from 7AM to 11PM.
To wash is 200yen. To dry is 100yen per 30 minutes. Detergents are sold at the front desk.

Can I use the hot tub/spring?

Unfortunately, Nagoya Wasabi does not have a hot tub. There are 3 shower rooms on each floor that is available for use 24/7.

How can I store my valuables?

There is a small safe inside each dormitory room on the 3rd, 4th, and 5th floor.
Please check the information pamphlet inside each dormitory.
On the 2nd floor, there are lockers available for use.

Services

What is the “Day-use Plan”?

We offer a “Day-use Plan” that allows guests to use our facility for a certain period of time during the day.
For more details, please check here.

Do you provide shampoo, body wash, etc?

Yes, we provide shampoo, body soap, and face cleansers in all bathrooms. In each powder room, there are various facial creams, hair irons, and hair dryers.
Towels are available for rental for 200yen. For more information, click here.

Can I go out after Check-in?

Yes, of course. Lights go out at 11PM, so please be considerate of other guests after 11PM.

Do you have plug adapters/converters? iPhone and Android cords?

Yes, both adapters and phone cords are available for rental for 1000yen deposit.

I heard I can borrow cosmetics and some beauty home electric appliances.

If you book a room with us through our homepage, you can use them free of charge! If you booked through other reservation sites, it is 300yen. For more information, click here

Is there a morning call service?

No, there is no morning call service. Use your alarm on your phone but please be considerate of other guests who are sleeping.

Do you serve breakfast?

No, Nagoya Wasabi does not offer breakfast. There are restaurants around the area that are open for breakfast. If you would like to know more, please feel free to ask at the front desk.

Can I borrow pajamas or some night wear?

Jersey rentals are available for 300yen.

Can I borrow bicycles?

Bike rentals 100yen per hour or 300yen per day, along with a deposit of 1000yen. Please return the bicycle by 12 midnight. If you return the bike after midnight, you will be charged per hour.

Reservations

Please book a room for us.

Please use online booking sites to reserve a room. You can book your desired room through our homepage or other sites such as Expedia, Agoda, Booking.com, Hostelworld, etc.

I want to cancel my reservation.

Please cancel your reservation through the site you booked through [Expedia, Agoda, Booking.com, Hostelworld, etc].

About other question

Please tell me more about your rooms and the costs for each room.

Please visit our main website for more information on the rooms as well as the price of each room type. The cost per day and availability for each room will fluctuate and vary each day.

Can I stay for a long period?

Yes, of course, if there are rooms available. Please reserve as long as you would like to stay with us! The staff will not clean your room during your stay unless you ask us to.

I’m staying for a long period of time so can I have a discount?

Unfortunately, no, there are no discounts.

Is it possible to use the expressway bus?

We are happy to recommend our expressway bus “VIP liner”. Reservations are available at the front desk.
For more details please ask the staff at the reception desk, or check the VIP liner homepage.

I saw some nail samples at the front. Can I have my nails done?

There is a Nail Salon called Lupinus in the VIP lounge, just less than a minute from Nagoya Wasabi. You can make a reservation at the front desk in Nagoya Wasabi.

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